Full-Time Home Health Scheduler

Trinity Health • Takoma Park, MD

93d • $18 - $27

About The Position

As a Home Health & Hospice Scheduler, you will be responsible for scheduling clients for Home Health/Hospice services with clinician continuity. Identifies client need and schedules clinicians with the appropriate competencies to match client level of care. The Scheduler is expected to exercise judgement in determining the most effective and efficient method of scheduling and rescheduling patients. Provide optimal levels of communication with patients, clinicians, clinical managers, physicians, and homecare coordinators. May also provide coverage for multiple sites and/or Hospice support.

Requirements

• High School Diploma or GED required; Associate degree preferred.
• Healthcare experience preferred.
• 1-2 years of scheduling experience in a health care setting preferred.
• Epic EMR Experience.
• Demonstrates understanding and interpretation of Medical Terminology.
• Must be able to communicate effectively with internal and external customers.
• Ability to type 50 wpm and be proficient in Microsoft office products, including Outlook, Excel, and Word.
• Working knowledge of standard office equipment.
• Ability to consistently demonstrate commitment to the mission, vision, values, and Organizational Code of Ethics and adhere to the Compliance Program.

Responsibilities

• Ensure scheduling is performed in accordance with defined policies and procedures.
• Coordinate schedules and facilitate processes for assigning clinicians to clients based on client need and caregiver continuity.
• Strives to achieve continuity of clinicians at client's home by scheduling no more than three different clinicians per discipline and episode, as much as reasonably possible.
• Create and maintain daily schedules for all disciplines.
• Perform initial Welcome call with clients to confirm demographics and arrange admission visit within 48hrs.
• Communicates with clients regarding delays in physician ordered services.
• Work in conjunction with the clinical manager to ensure clinicians are fully productive and productivity measures are met.
• Review all daily scheduling reports timely and provide necessary follow-up actions.

Benefits

• Pay Range $18.63-$27.94 per hour (based off of years of experience & skill set)
• Medical, dental and vision insurance starting Day One
• Short- and long-term disability coverage
• 403(b) retirement plan with employer match
• Generous paid time off + 7 paid holidays
• Tuition reimbursement up to $5,250/year
• Comprehensive onboarding and orientation
• Live Your Whole Life Incentive Program - earn premium discounts for completing wellness activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED