Full-Time Home Care Intake Coordinator
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About The Position
The Customer Care Center (C3) Intake Coordinator is responsible for communicating, coordinating, and documenting care for the transition of patients to home-based services. This role is also responsible for identifying / determining appropriateness of care, gathering medical, gathering /verifying insurance and financial data, documenting in the EMR, and communicating with patients and families as well as working with Care Management, physicians, and referral sources. The C3 Intake Coordinator is often the first point of contact for referral sources and people referred for Home Based Services. This role requires a high-level skill set for screening and referral triage, customer service, critical thinking, and the ability to navigate multiple applications and computer systems.
