Full-Time Home Care & Hospice Virtual Care Center Coordinator RN

Trinity Health

109d • $33 - $53

About The Position

As a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real-time guidance to field staff and caregivers. This role is ideal for a Registered Nurse who thrives in a fast-paced, team-based setting and is passionate about leveraging technology to improve patient outcomes in the home setting.

Requirements

• 5+ years of Home Care, Hospice, ER and/or Triage RN Experience.
• Active RN license in a Compact State (eNLC).
• BSN required by an approved Nursing education program.
• Proficiency in Epic or Home Care EMR Experience.
• Strong communication and interpersonal skills to build rapport with patients and families virtually.
• Ability to work independently and as a part of collaborative remote team.
• Able to adapt to rapid changes to meet business/department needs.
• Patient/Customer Service Experience.

Responsibilities

• Conduct virtual assessments and monitor patients' conditions remotely.
• Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.
• Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care.
• Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
• Respond promptly to urgent virtual consults and triage patient needs effectively.
• Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families.

Benefits

• Day 1 Benefits – medical, vision, dental & more.
• Short- and long-term disability coverage.
• 403(b) retirement plan with employer match.
• Generous paid time off + 7 paid holidays.
• Tuition reimbursement up to $5,250/year.
• Comprehensive onboarding and orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees