Full Time - Head Cashier - Day

Lowe's • Danville, VA

87d

About The Position

The position involves assisting customers at self-checkout registers, providing exceptional customer service, and ensuring a clean and safe store environment. Responsibilities include monitoring self-checkout registers, engaging with customers, processing transactions, and training associates. The role also requires maintaining the register area, inspecting returned merchandise, and ensuring compliance with safety standards.

Requirements

• Less than 1 year of experience using a computer.
• Less than 1 year of experience using common retail technology.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds.

Nice To Haves

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.
• Less than a year of retail experience detecting common signs of shoplifting.

Responsibilities

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Approach and interact with customers to recommend products and services.
• Engage with multiple customers simultaneously at self-checkout.
• Move throughout the checkout area to ensure accurate transaction completion.
• Provide SMART customer service through execution of company policies.
• Assist customers in locating, demonstrating, and selecting merchandise.
• Respond to customer and employee questions knowledgeably.
• Coach and train associates in departmental duties.
• Process sales transactions, returns, and refunds using a cash register.
• Supervise and support the CSA Front End Team.
• Inspect returned merchandise for damages.
• Monitor cash in drawers and ensure compliance with safety standards.
• Detect signs of shoplifting and communicate with management.
• Maintain cleanliness and organization of the store.

Benefits

• Exceptional benefits and opportunities to grow skills.

What This Job Offers

• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED