Full Time - Head Cashier - Day

Lowe's Companies, Inc.

73d • $16 - $17

About The Position

The position involves assisting customers at self-checkout registers, providing exceptional customer service, and ensuring a clean and safe store environment. Responsibilities include monitoring self-checkout areas, engaging with customers, processing transactions, and maintaining store standards. The role requires physical activity such as standing, walking, and lifting products, as well as the ability to handle customer inquiries and provide support to team members.

Requirements

• Less than 1 year of experience using a computer.
• Less than 1 year of experience using common retail technology.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds.

Nice To Haves

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.
• Less than a year of retail experience detecting common signs of shoplifting.

Responsibilities

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Approach and interact with customers to recommend products and services.
• Engage with multiple customers simultaneously at self-checkout.
• Move throughout the checkout area to ensure accurate transaction completion.
• Provide SMART customer service through execution of Lowe's policies.
• Assist customers in locating, demonstrating, and selecting merchandise.
• Respond to customer and employee questions knowledgeably.
• Use a cash register to process sales transactions, returns, and refunds.
• Supervise and support the CSA Front End Team.
• Inspect returned merchandise for damages.
• Monitor cash in drawers and ensure compliance with safety standards.
• Conduct daily safety reviews and maintain a secure work environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees