About The Position

In this role, you will be responsible for picking, staging, inspecting, and fulfilling customer orders accurately and on time. You will maintain clean, organized, and safe staging areas while delivering excellent service by choosing high-quality items, validating orders, and connecting customers with the right associates when needed. Operating and maintaining certification for powered equipment such as Forklifts, Order Pickers, and Narrow Aisle Reach Trucks is essential, along with following all safety requirements. You will support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks. Additionally, you will complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while promptly reporting safety or theft concerns. Achieving daily job responsibilities with a customer-first mindset and strong communication and teamwork skills is crucial. You may also be assigned other duties to support the needs of the business.

Requirements

  • Ability to operate tools and power equipment at heights 20+ feet.
  • Ability to walk and stand continuously throughout all areas of a store (15k+ steps daily).
  • Experience using technology such as a smartphone and other general computer equipment.
  • Strong attention to detail and accuracy in order fulfillment.
  • Customer-first mindset with strong communication and teamwork skills.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Commitment to safety standards and compliance requirements.
  • Forklift Certification Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

  • High school diploma or GED.
  • Previous retail, warehouse, or fulfillment experience.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Deliver excellent service by choosing high quality items and validating orders.
  • Answer questions and connect customers with the right associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck).
  • Support inventory accuracy by using the Orders App and maintaining SIMS compliance.
  • Partner with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups.
  • Report safety or theft concerns promptly.
  • Achieve daily job responsibilities with a customer-first mindset.
  • Demonstrate strong communication and teamwork skills.
  • May be assigned other duties to support the needs of the business.
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