Full-Time Customer Experience Manager
Michaels•Lynchburg, VA
401d
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About The Position
The Customer Experience Manager is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training and developing team members, and maintaining store recovery standards to uphold brand promises. The manager will also oversee customer service, inventory processes, and safety programs while serving as a role model for the team.
