About The Position

Florida First Capital Finance Corporation (FFCFC) is a self-sufficient non-profit organization with offices throughout the State of Florida, Alabama and Georgia. At FFCFC, our mission is to drive economic development and job creation by helping small businesses access capital through the SBA 504 loan program. We are especially proud of our goal to increase lending assistance to minority, rural, and women-owned small businesses. FFCFC is a stable and growing non-profit organization, and we have a lot of pride in our achievements and in our mission. Our workplace is a smaller office environment, so you get to know everyone in the office (i.e. you won’t be “just a number”). We are seeking motivated Commercial Loan Servicing Officers to join our team. These individuals will be responsible for helping monitor the compliance status of our funded SBA 504 loan portfolio and assisting in requesting and obtaining required documentation on a daily basis. Industry knowledge will come with time and training, but there are a few non-negotiable skills and traits we are looking for.

Requirements

  • High school diploma or equivalent
  • At least one (1) year of professional experience as an administrative assistant, executive admin assistant, paralegal, or a specialist in banking or real estate
  • Ability to work full-time Monday – Friday, 8:00am – 5:00pm, in our Tallahassee, FL office
  • Ability to pass a rigorous background check

Nice To Haves

  • Prior experience with reviewing loan files to determine compliance issues
  • Computer-savvy with high proficiency in Microsoft Office
  • Professional communication skills (phone, email, and messaging)
  • Currently lives in Tallahassee, FL or is willing to relocate

Responsibilities

  • Learn and retain program details and requirements to appropriately service SBA 504 loans
  • Accurately organize documents, keeping in mind federal requirements, internal policies, naming conventions, etc.
  • Utilize all Microsoft Office products and learn FFCFC's internal web-based programs
  • Consistently communicate and follow up with borrowers as needed

Benefits

  • Annual salary commensurate with experience
  • Health insurance through Capital Health Plan (100% employer paid for the employee, partial coverage for family)
  • Dental insurance that is 100% employer-paid
  • Optional vision insurance
  • Life and long-term disability insurance (100% employer paid)
  • Voluntary flexible spending account (FSA)
  • Simple IRA contributions by employer, typically no less than 20%
  • 12 vacation days and 10 sick days accrued each year
  • Seven (7) paid holidays each year
  • Flexible, full-time work hours (occasional remote work can be discussed)
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