About The Position

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? The Certified Medical Assistant/Receptionist is a position that has both clerical and clinical responsibilities. This office is looking for a Certified Medical Assistant/Receptionist who is passionate about learning and working in a fast-paced multi-specialty office. This office has both Internal Medicine and Multi-specialty providers. The office is a fast-paced environment and has up to 5 providers practicing in the office daily. The employees are team players who look out for each other and jump in wherever is needed. The office is one that prides itself on daily huddles, effective communication and the ability to learn and grow.

Requirements

  • High School Diploma or GED (Required)
  • Current certification as Registered Medical Assistant/Certified Medical Assistant required.
  • Two years of medical receptionist/front desk experience required, to include knowledge of medical terminology/abbreviations and physician office operations.
  • At least two years previous RMA/CMA work experience is preferred.
  • Preferred experience with EMR system.
  • Excellent clinical, interpersonal, customer service and communication skills required.
  • Proficiency with computer utilization and Microsoft, Excel required.
  • Excellent phlebotomy skills required.

Nice To Haves

  • Associates degree, coding certification (Preferred)

Responsibilities

  • Greet incoming patients, noting their arrival time in the scheduling system.
  • Answer assigned telephone lines appropriately and promptly, transferring to correct parties when necessary.
  • Ensure that medical record is updated on EMR and checked in on a timely manner.
  • Maintain knowledge of managed care and third party billing requirements relative to front desk processes.
  • Confirm patient demographic information by providing form and HIPAA privacy Notice to patient for completion.
  • Instruct new patients in proper method to complete new patient information forms, obtain insurance information.
  • Scan demographic/HIPAA information in medical record and insurance cards.
  • Collect appropriate co-payments for managed care members, post payment and issue receipt.
  • Collect referrals, when appropriate, enter information on e-MDs.
  • Take messages off assigned voice mail lines, returning calls promptly and following through with requests.
  • Schedule patient appointments for all physicians by telephone or in person.
  • Coordinate procedure scheduling for additional testing, as ordered by physician.
  • Track patients utilizing e-MDs tracking board software program.
  • Room patients taking vital signs and weight, height, temperature, pulse Ox.
  • Perform phlebotomy including preparation of specimens and data entry of tests and diagnoses to computer system.
  • Administer and record vaccines, flu shots, and PPDs.
  • Assist with Gyn exams/Pap smears, pulmonary procedures, cauterizations and suture removals.
  • Perform EKGs, vision, glucose, fecal occult blood and other in-house testing.
  • Maintain, clean, and stock exam rooms.
  • Answer the emergency phone line.
  • Maintain the code cart.
  • Prepare electronic charts for next day and review for completeness of medical forms, records, test results and any prior order requested by physician.

Benefits

  • Competitive Benefits
  • Career Growth Opportunities
  • Tuition Assistance at University of Pennsylvania
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service