About The Position

The Cashier is responsible for register transactions involving the sale and/or return of merchandise. The position requires projecting a positive representation of Westlake Ace Hardware, greeting customers, thanking them by name when possible, and maintaining a friendly demeanor. Responsibilities include clearing customer checkout lines efficiently, answering calls promptly, and assisting customers with product knowledge and store layout. The Cashier must follow cash register transaction procedures, balance the register drawer, and maintain the front end's appearance and upkeep. This role also involves adhering to store programs and participating in meetings.

Requirements

  • High School or GED equivalent.
  • Cashier experience preferred.
  • Customer service experience preferred.
  • Ability to stand, walk, lift (up to 25lbs), and climb.

Responsibilities

  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store.
  • Thank customers by name when possible.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly and courteously.
  • Communicate any problem or issue that requires management assistance.
  • Build product knowledge base and assist customers with store layout and product location.
  • Assist in pricing, stocking, marking, and bagging of merchandise.
  • Follow all cash register transaction procedures.
  • Balance the register drawer.
  • Adhere to any Store Support Center program or promotion.
  • Participate in store and Cashier meetings.
  • Keep the front end, including checkout areas and entrance doors, neat and clean.
  • Face and dust front end.
  • Assist with keeping impulse counters stocked and faced.
  • Ensure fresh ads are stocked in shopping carts.
  • Ensure forms and supplies are stocked.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.

Benefits

  • Advancement Opportunities
  • Competitive Wages
  • Incentive Award Programs
  • Vacation Pay
  • Sick Pay
  • Paid Holidays
  • Bereavement Pay
  • Helping Hands
  • 401(k) with Company Match
  • Medical/Dental/Vision & More
  • Associate Assistance Program
  • Life Insurance
  • Short-Term Disability Benefits
  • Training & Development
  • Recognition
  • Associate Discounts
  • Anniversary & Service Awards
  • PerkSpot
  • Talent Search Referral Bonuses
  • Community Service Involvement
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