FULL TIME BILINGUAL Medical Receptionist/Front Office

Comprehensive Laser & AestheticsColumbia, MD
412d$37,440 - $37,440

About The Position

The Bilingual Medical Receptionist/Front Office position at Comprehensive Laser & Aesthetics is a full-time role focused on providing exceptional customer service in a medical office environment. The ideal candidate will be responsible for managing front office operations, including scheduling appointments, greeting patients, and maintaining office organization. This role requires fluency in both English and Spanish, as well as strong interpersonal skills to effectively interact with a diverse patient population.

Requirements

  • Bilingual in English and Spanish
  • High school diploma or GED
  • 1 year of customer service experience in a medical setting, hospitality, or spa environment
  • Ability to pass a background check
  • Strong oral and written communication skills in English
  • Ability to work independently with limited supervision
  • Impeccable business ethics and outstanding interpersonal skills

Nice To Haves

  • Experience in a medical office or aesthetics setting
  • Sales experience
  • Tech-savvy skills

Responsibilities

  • Answering phone calls and scheduling appointments according to practice guidelines
  • Greeting patients as they enter the office
  • Accessing records through online electronic medical records
  • Checking patients in/out
  • Processing patient payments
  • Confirming appointments and making appointment reminder calls
  • Organizing front office tasks, including filing, scanning, and distributing mail
  • Performing light housekeeping around the office, restocking supplies, and wiping down surfaces
  • Preparing rooms for patient visits

Benefits

  • Free parking
  • Paid training
  • On-site gym
  • On-the-job training
  • 401(k) matching
  • Employee discount
  • Paid orientation
  • Opportunities for advancement
  • Flexible schedule
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