About The Position

As an Associate Banker in Branch Banking, you will play a crucial role in delivering exceptional customer experiences and building long-lasting relationships with clients. Your primary responsibilities will include assisting clients with everyday banking transactions, educating them on self-service technology options, and supporting branch operations. This position emphasizes a commitment to customer service and the ability to connect with clients to help them achieve their financial goals.

Requirements

  • 6+ months of customer service experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Ability to make personal connections and engage customers in a professional manner.
  • Strong organizational and follow-up skills.
  • Desire to influence and educate customers about technology.
  • Cash handling experience.

Responsibilities

  • Engages clients as they enter the branch by welcoming them and managing lobby traffic.
  • Helps clients with everyday transactions such as deposits, withdrawals, payments, and updating their information.
  • Educates clients on the usage of technology self-service options like the Chase Mobile App and ATMs.
  • Assists with new account openings when needed.
  • Performs branch operations, including managing cash devices while adhering to bank policies.

Benefits

  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Credit Intermediation and Related Activities

Education Level

High school or GED

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