Pacific Sunwear Of California-posted 8 months ago
Full-time • Entry Level
Natick, MA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Join the Pacsun Community. Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
  • Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate
  • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
  • Shares feedback from customers with the leadership team to improve the overall customer experience
  • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
  • Delivers an engaging, positive and authentic customer experience with all customers
  • Holds self and others responsible for the accomplishment of all operational tasks
  • Coaches and provides feedback on Sales Associate's performance
  • Supports associate engagement by recognizing and rewarding outstanding performance
  • Provides direction to associates to ensure understanding of company directives and standards
  • Prioritizes and delegates tasks to meet all operational needs
  • Supports and executes visual directives and maintains visual standards set by the company
  • Drives efficiency in all operational store processes
  • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
  • Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
  • Ensures all store associates follow all policies, procedures and all Safety Program practices
  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
  • Inspires and motivates others by consistently exhibiting core value behaviors
  • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
  • Passion for product, brands, fashion and trends
  • High School Diploma or equivalent preferred
  • Must be at least 18 years of age
  • Effective written, verbal and presentation skills
  • Strong communications skills
  • Excellent time management skills
  • Proficient in math and possesses strong computer skills
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Team Player: Works well as a member of a group
  • Leader: Inspires teammates to follow them
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Immediate 100% vested 401K contributions and employer match
  • Calm Premium access
  • Employee perks throughout the year
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