Full Time - Asset Protection Agent - Day

Lowe's • Brockton, MA

399d

About The Position

The Asset Protection Agent (APA) at Lowe's plays a crucial role in ensuring the safety and security of the store environment. This position involves coaching and training store associates on theft deterrence, monitoring activities within the store, and preventing inventory shrinkage. The APA collaborates with leadership to address external theft issues and is responsible for investigating criminal activities in compliance with legal and company policies. The role requires quick decision-making and composure in potentially volatile situations.

Requirements

• Associates Degree in Psychology or Criminal Justice OR High School Diploma/equivalent with 1 year relevant work experience.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Ability to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

• Bachelors Degree in Business, Criminal Justice, Safety, or related loss prevention / asset protection field.
• Demonstrated experience conducting retail investigations.
• Experience in using physical security systems (e.g., CCTV, EAS).
• Experience in investigations with Organized Crime and asset protection.
• National certified training program (e.g., WicklanderZuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.

Responsibilities

• Coaching and training Store Associates and Leaders on identifying and deterring external theft.
• Monitoring merchandise, customer, and associate activity, reporting infractions to Store and AP Leadership.
• Preventing inventory shrinkage and deterring criminal activity.
• Coordinating with Senior APM, DAPM, and MORCM to identify key merchandise and stores impacted by theft.
• Leveraging data and resources to create plans to address theft exposures.
• Investigating and resolving issues related to criminal activity in accordance with laws and company policy.
• Supporting investigations of company policies and procedures when required.

What This Job Offers

• Job Type: Full-time
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED