Full-Time Administrative Assistant (Rehire/Referral)

Kohl's • Bellefonte, PA

95d • $13

About The Position

As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.

Requirements

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Nice To Haves

• Experience decision-making and problem-solving in a fast paced environment.
• Retail or service industry experience.

Responsibilities

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
• Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines.
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
• Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices.
• Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met.
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios.
• Communicate and guide store technology issues through resolution.
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.).
• Act with integrity, honesty and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrate a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
• Lead by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Deliver strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
• Accomplish multiple tasks within established timeframes.
• Train, monitor and reinforce company policies, procedures, standards and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.

Benefits

• Pay Starts At: $13.30
• Commitment to creating a healthy and safe workplace.

What This Job Offers