About The Position

At IHG Army Hotels-Holiday Inn Express-Fort Knox, KY we're all about travel that's simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?

Requirements

  • Basic reading, writing, and math skills is a must.
  • Some housekeeping experience and ability to speak English preferred.
  • Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds.
  • Frequently standing up and moving about the facility.
  • Frequently handling objects and equipment to maintain the facility.

Responsibilities

  • Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day.
  • May assist with stripping linens from room and/or the cleaning of public areas.
  • Deliver and retrieve items requested by guests and housekeeping staff.
  • Assist room attendants with heavy items such as mattresses and linens.
  • Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and mop floors.
  • Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May regularly assist with deep cleaning projects.
  • May assist with other duties as assigned.
  • Will have to work weekends and Holidays.

Benefits

  • 401 K
  • Health & Vision
  • Health and wellness time
  • Vacation time
  • Uniform
  • Great room discount
  • Superb training

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Education Level

No Education Listed

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