Write good quality code in Java, Spring Boot (related stack), Angular or any other UI tech stack when needed. Manage, maintain and support applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Diagnose and resolve complex technical bugs and system issues manual and programmatic analysis and by leveraging AI-powered monitoring tools and predictive analytics to proactively identify root causes and prevent future incidents. Collaborate with development teams to implement and maintain machine learning models that automate incident detection, risk assessment, and escalation processes within production environments. Develop and enhance support documentation and troubleshooting guides using generative AI to ensure rapid and accurate resolution of recurring issues. Continuously monitor application performance and stability, utilizing AI-driven anomaly detection to optimize system reliability and minimize downtime. Evaluate and integrate new AI technologies and frameworks into the support workflow to improve efficiency, automate repetitive tasks, and deliver actionable insights for process improvement. Partners with appropriate development and production support teams to prioritize bug fixes and support tooling requirements. Monitor and participate in all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Exercise independent judgment and autonomy, serve as an advisor or coach to new or lower-level analysts.
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Job Type
Full-time
Career Level
Mid Level