Full-Stack Engineer - Celestial Customer Space

Comcast • Philadelphia, PA

156d

About The Position

We're a passionate, collaborative team building Celestial Customer Space—a cutting-edge platform that leverages AI to help Comcast employees better serve millions of customers each month. This multi-channel tool supports chat and voice agents in call centers, front-line workers in retail stores, and technicians in the field. Built with a .NET backend and ReactJS frontend, the application uses real-time technologies to proactively suggest actions and provide agentic tasks that help resolve customer needs efficiently and effectively. Our team is deeply integrated with product and business stakeholders, working in a highly collaborative and supportive environment. We value creativity, trust, and a shared drive to build meaningful software that makes a real impact. If you're excited about applying AI and LLMs to real-world problems—without the hype—and want to build cool, customer-focused solutions, we'd love to have you join us.

Requirements

• 2+ years of hands-on experience in full-stack software development
• Solid understanding of web technology concepts and practical application
• Experience with modern JavaScript frameworks (ReactJS preferred, but AngularJS or Vue are also great)
• Backend development experience (preferably .NET or Java)
• Familiarity with RESTful APIs and microservices architecture
• Comfort using AI-enabled productivity tools like GitHub Copilot
• Strong communication and collaboration skills
• A passion for learning, ownership, and delivering impactful solutions

Nice To Haves

• Experience working with real-time systems or agentic task flows
• Exposure to cloud-native development and deployment practices
• Familiarity with integrating third-party tools and services into enterprise platforms

Responsibilities

• Contribute to both front-end and backend development of Celestial Customer Space
• Collaborate with cross-functional teams to integrate existing tools and optimize user experiences
• Build scalable, maintainable, and high-performance features using modern web technologies
• Apply AI-powered development tools like GitHub Copilot to accelerate productivity and improve code quality
• Participate in design discussions, code reviews, and agile ceremonies
• Help shape the future of customer experience at Comcast

Benefits

• An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality
• Support physically, financially and emotionally through the big milestones and in your everyday life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree