FULL OR PART-TIME RETAIL SALES ASSOCIATE
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About The Position
As a Retail Sales Associate at HomeGoods, you will play a crucial role in delivering a highly satisfying customer experience. This position requires engaging and interacting with customers, embodying the principles of customer experience, and maintaining a clean and organized store environment. You will be responsible for adhering to all operational, merchandise, and loss prevention standards, ensuring that the store operates smoothly and efficiently. The dynamic nature of the retail environment means that every shift presents a new opportunity to discover different aspects of the job and contribute to the overall success of the store. In this role, you will model established customer experience practices, supporting a positive store culture characterized by honesty, integrity, and respect. You will accurately ring up customer purchases and returns, ensuring that transactions are processed according to established operating procedures. Additionally, you will promote credit and loyalty programs during customer interactions, helping to enhance the customer experience and drive store performance. Your responsibilities will also include maintaining and upholding the merchandising philosophy of HomeGoods, following established procedures and standards for merchandise processing and preparation for the sales floor. You will participate in store recovery efforts throughout the day, ensuring that the sales floor remains organized and visually appealing. Furthermore, you will be expected to provide and accept ongoing recognition and constructive feedback, fostering a collaborative work environment. Safety is a priority, and you will participate in safety awareness initiatives to maintain a risk-free environment for both customers and employees. Other duties may be assigned as needed, allowing you to contribute to various aspects of store operations and support the overall business needs.
