Full-Charge General Manager (Multi-Unit Boutique Fitness Centers)
About The Position
Fit Franchise Brands is seeking a high-performance, Full-Charge General Manager to lead multiple boutique fitness centers within our organization. This is a multi-unit operational leadership role designed for someone who thrives in a fast-paced, service-driven environment where expectations are high, accountability is non-negotiable, and member experience is everything. You will assume full operational ownership, including: Leading and developing Center Managers and their teams Driving sales, retention, and profitability across multiple boutique fitness centers Implementing systems, standards, and accountability frameworks Rebuilding culture and improving operational consistency Laying the foundation for future multi-unit growth This position offers a fast-track pathway to Area Director, Regional Manager, and National Manager roles as we continue to scale.
Requirements
- Multi-unit leadership preferred, or high-performing single-unit leadership ready for scale
- 3–5+ years of experience in boutique fitness, fitness, retail, hospitality, or service-based industries
- Documented track record of improving sales, retention, and team performance
Responsibilities
- Lead, coach, and hold accountable multiple Center Managers
- Establish a culture of discipline, follow-through, and strong execution
- Conduct regular in-center visits to observe member interactions, coaching quality, and sales processes
- Implement management rhythms including daily huddles, KPI reviews, and weekly performance meetings
- Own multi-unit sales performance and conversion metrics
- Train teams on lead management, tours, trial conversions, and closing
- Manage KPIs daily to ensure sales expectations are met or exceeded
- Optimize member experience to drive long-term retention and referrals
- Ensure consistent execution of the boutique fitness class experience
- Implement checklists, SOPs, accountability systems, and workflow processes
- Identify operational breakdowns and implement corrective actions quickly
- Oversee scheduling, labor management, and cost control to meet profitability targets
- Set clear performance expectations for managers and staff
- Coach, develop, and evaluate team performance with transparency
- Address underperformance decisively and professionally
- Recruit, hire, and retain strong operational and member experience talent
Benefits
- Performance Bonuses: Based on sales, retention, operational KPIs, and profitability
- Total Potential Compensation: $70,000–$95,000+ annually for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
