Fulfillment Specialist (50533)

GLOBALHEALTH HOLDINGS LLC•Oklahoma City, OK

1d•Onsite

About The Position

This position performs a crucial role in the operations of the company. This position is responsible for preparing and packaging outgoing mail, which may consist of correspondence, publications, or supplies to our members, employees, or contractors. This position performs all incoming mail responsibilities, including pick up from the post office, opening, and sorting by department and/or individual.

Requirements

Associates degree or equivalent, preferred
High school diploma or equivalent required
At least 1 year in a mail room or fulfillment setting required.
Knowledge of Microsoft Office programs including Word, Excel, and Outlook
Proven ability to work independently or as a member of a team
Excellent customer service skills.
Strong organizational, prioritization, and time management skills.
Able to multi-task, work under pressure and meet required deadlines.
Strong verbal, listening, and written communication skills
Good interpersonal skills, professional presentation and ability to work well with others.
Dependable through attendance and adherence to timelines and schedules
Current driver’s license and clean driving record.
Displays follow-through on projects and deliverables.
Strong attention to detail.
Maintain strict confidentiality guidelines.

Responsibilities

Receives incoming mail and prepare outgoing mail for all departments and all carriers.
Picks up and delivers mail (including inter-departmental) to departments and/or individuals.
Ensures all incoming mail is date and timestamped prior to delivery.
Scans and emails incoming mail for departments and individuals that are working outside of the Oklahoma City office.
Coordinates mail activities with department heads. This includes mail presentation, pickup, delivery, and compliance.
Prints, folds, stuffs, seals, and tracks mail, as needed.
Appropriately posts all outgoing mail. Postage should be adequate for delivery and compliance, yet as economical as possible.
Works with Accounting on adequate account balances for postage systems.
Ensures all equipment is properly maintained and repaired.
Makes daily trips to the post office.
Occasionally provide courier service in Oklahoma City and up to two hours from the Oklahoma City office.
Operates various types of office equipment (mail metering, letter openers, timestamps, insertion equipment, etc)
Maintain a clean and organized work area to promote a safe and productive environment
Maintain a queue or shared inbox to ensure timely delivery of printing and mail requests
Quality check outgoing items for accuracy, correct quantity, size, etc
Prepare and maintain reports containing incoming and outgoing mail details
Coordinate parking passes for visitors and hybrid employees visiting the Oklahoma City office.
Monitor external fulfilment vendor inventories
Occasionally make outbound telephone calls to verify addresses.
Must maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
Performs other duties as assigned