Fulfillment Sales Director
About The Position
Position Overview The Director of Fulfillment Sales is a senior leader responsible for driving revenue growth, profitability, and assisting with the delivery of operational excellence to fulfillment customers. This role sets the strategic direction for fulfillment account management, sales expansion, pricing strategy, forecasting, and cross-functional execution. The Director of Fulfillment Sales will work with a team of business analysts to determine product selection and set pricing for fulfillment customers while partnering closely with purchasing and operations to ensure seamless execution. This position requires experience with online marketplaces and customer proprietary websites and involves close communication and collaboration with key customers.
Requirements
- Strong understanding of fulfillment models (3P, 1P, drop-ship, vendor direct)
- Strategic vision and execution
- Data-driven decision making
- Exceptional negotiation and communication skills
- Experience with online marketplaces and customer proprietary websites
Responsibilities
- Manage and grow relationships with key fulfillment customers.
- Develop and execute long-term sales growth plans for fulfillment customers aligned with corporate objectives.
- Conduct quarterly business reviews to drive sales and profitability accountability.
- Define channel-specific product assortment and distribution strategies.
- Determine which customers are authorized to sell particular products across various online sales channels to maximize reach and profitability.
- Oversee marketplace expansion, fulfillment sales strategy, and channel conflict mitigation.
- Align promotional calendars and marketing initiatives with customer growth plans.
- Devise and implement strategies to determine optimal product assortments by customer and sales channel.
- Analyze market trends, channel performance, and customer data to guide product placement.
- Identify and secure new fulfillment partners and sales opportunities.
- Develop growth plans tailored to each customer.
- Evaluate emerging Amazon, Wal-Mart, and other third-party marketplace expansions.
- Drive organic growth through assortment expansion and pricing optimization
- Work with purchasing team to establish forecasting frameworks to support high-volume customers.
- Assist with alignment between sales demand, warehouse capacity, and purchasing lead times.
- Partner with operations to meet customer expectations for performance, shipping times, and service level excellence.
- Identify and help resolve operational challenges impacting key accounts.
- Analyze margins, competitive positioning, and volume targets.
- Work with pricing team and business analysists on pricing strategies for fulfillment accounts.
- Balance desire to grow sales in competitive environment with margin objectives.
- Approve pricing structures and discount strategies in alignment with profitability targets.
- Collaborate with a support team of Business Analysts.
- Help coordinate sales and shipping efforts across Aqua Quick Ship fulfillment locations and other non-fulfillment warehouse locations to ensure unified execution.
- Serve as a bridge between Sales, Purchasing, and Operations.
- Revenue and profitability responsibility for assigned accounts.
- Organic growth of existing accounts.
- New account acquisition and sales expansion.
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical/dental/vision
- Flexible spending accounts
- Company-paid life and short-term disability
- Optional long-term disability
- Additional life insurance
- Competitive salaries for all team members paid weekly
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Plan
- Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
