Fulfillment Planning Supervisor, Day Shift
About The Position
Our Commercial Point Fulfillment Center is how Babylist gets the right products to growing families at the moments that matter most. As the Fulfillment Planning Supervisor, you sit at the intersection of labor planning, data, and frontline operations — reporting to the General Manager and leading the Wave Planning team. You own how work flows through the building: connecting volume, labor, and execution so the right work gets released at the right time with the right staffing to hit throughput and service targets across all three shifts. Day to day, you’re living in the WMS and planning tools, translating inbound volume, backlog, and business inputs into executable wave plans and labor allocations across days, nights, and weekends. Some days are deeply analytical: building labor models, refining forecasts, standing up reporting that gives operations leaders clear visibility into cost, efficiency, and performance. Others are fast and reactive: rebalancing labor mid-shift, adjusting waves on the fly, making real-time calls that directly impact output. This role exists because our FC is entering its next phase of growth. Labor planning today varies by shift, and that inconsistency costs us. You’ll be the single point of ownership that makes planning consistent, data-driven, and scalable — and you’ll play a key role in building the foundation for future automation and systems improvements. This is not a passive planning role. If you prefer static plans, clean inputs, or clearly defined playbooks, this will be a tough fit. The reality is constant tradeoffs — volume vs. labor, speed vs. accuracy, short-term fixes vs. long-term improvements. You need to be comfortable making decisions with imperfect data and holding your ground with operations leaders when the plan needs to change.
Requirements
- 3+ years in a fulfillment center, distribution, or manufacturing environment with direct ownership of labor planning, production control, or workflow execution at high volume (50k+ units/day or similar)
- 1+ year managing hourly associates in a warehouse or DC, including performance management and shift execution
- Hands-on experience building and adjusting labor plans across multiple workstreams (pick, pack, replenish, receiving) in a WMS-driven operation
- Strong in Excel — pivot tables, lookups, basic modeling — and comfortable translating data into clear direction that operations teams can act on
- Experience working directly in a WMS (Manhattan, Blue Yonder, or similar), including releasing work, managing waves, and troubleshooting in real time
- You thrive in fast-moving, high-ambiguity environments where plans change daily and you adapt without waiting for direction
Nice To Haves
- Bonus points if you’ve worked in a dedicated Workforce Management or Resource Planning function, supported WMS implementations or system-driven workflow changes, or used tools like Tableau, Power BI, or Sigma for labor modeling and forecasting beyond Excel
- You’re genuinely excited about what AI can do — not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we’re looking for people who lean in
Responsibilities
- Own daily and weekly labor planning across all shifts (days, nights, weekends), translating forecast inputs — volume, seasonality, site constraints — into executable staffing plans
- Lead wave planning and execution for Day Shift, releasing work in alignment with labor capacity, priorities, and downstream constraints
- Adjust plans in real time: rebalance labor, reprioritize work, and make the call when volume changes, staffing gaps, or operational issues hit mid-shift
- Lead and develop a team of Wave Planners — set expectations, coach performance, and drive consistent execution of planning standards
- Play a key role in evolving the Wave Planner function from a task-based role into a more advanced, systems-savvy capability that can operate as true planning partners to operations
- Build and maintain reporting, models, and dashboards that give operations leaders clear visibility into labor cost, efficiency, and productivity — and translate complex data into actionable insights that inform staffing decisions and operational strategy
- Partner with Operations Managers on daily execution strategy, push back when plans aren’t feasible, and drive accountability to the plan
- Work cross-functionally with Inventory Control, Data, Finance, and Product/Tech teams to resolve constraints, improve wave logic, and support WMS enhancements
- Standardize planning processes and cadences so labor allocation and wave execution are consistent across shifts — not dependent on who’s on the floor
Benefits
- Competitive pay and meaningful opportunities for career advancement
- We believe technology and data can solve hard problems
- We're committed to career progression and performance-based advancement
- Competitive salary and bonus opportunities
- Company-paid medical, dental, and vision insurance
- 401(k) with company match and flexible spending accounts
- Generous paid parental leave and PTO
- Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
