Fulfillment Operations Team Leader

Target • Branson, MO

124d • $19 - $33

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The Fulfillment Operations Team Leader role is essential in ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships products safely, efficiently, and effectively to deliver convenience and quality for our guests. This position provides meaningful experiences that help build and develop skills for a career.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience.
• Model, train and coach expectations to deliver the service standard.
• Lead your team and drive fulfillment goals.
• Utilize workload planning tools to ensure all scheduled workload is completed.
• Review fulfillment reporting to identify gaps and develop a plan to resolve.
• Create daily plans for your team with direction from your leader.
• Enable efficient delivery to guests by leading pickup and ship from store workload.
• Evaluate and recommend candidates for open positions.
• Support onboarding and establish clear goals around quality, accuracy, and timeliness.
• Ensure supplies are ordered timely and stocked.
• Demonstrate inclusivity by valuing diverse voices and approaches.
• Lead and demonstrate a culture of ethical conduct, safety, and compliance.
• Support guest services such as back-up cashier, order pick up, and Drive up.
• Model creating a welcoming experience by greeting guests.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount.
• Short term and long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED