Fulfillment Operations Team Leader - Norfolk, NE

Target • Norfolk, NE

400d • $41,080 - $69,888

About The Position

The Fulfillment Operations Team Leader at Target is responsible for leading a team that ensures efficient and effective fulfillment operations, delivering a consistent experience for guests. This role involves managing daily workloads, driving fulfillment goals, and fostering a culture of guest service excellence. The Team Leader will also focus on team development, operational efficiency, and maintaining safety and compliance standards.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Ability to lead and hold others accountable.
• Learn and adapt to current technology needs.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude.
• Effective communication skills.

Nice To Haves

• Experience in retail operations or management.
• Familiarity with inventory management and sales trends.

Responsibilities

• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning.
• Demonstrate a service culture that prioritizes the guest service experience.
• Drive fulfillment goals and understand the role in supporting sales growth.
• Utilize workload planning tools to complete all scheduled workload ensuring all orders are fulfilled.
• Review fulfillment reporting to identify gaps and develop a plan to resolve them.
• Create intra-day workload optimization plans for the team with direction from the ETL.
• Enable efficient delivery to guests by leading pickup and ship from store workload.
• Evaluate and recommend candidates for open positions and develop a guest-centric team.
• Establish clear goals around quality, accuracy, and timeliness with ETL guidance.
• Support ETL in leading team onboarding and learning.
• Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes.
• Work a schedule that aligns to guest and business needs, including early morning, evening, and weekends.
• Ensure supplies are ordered timely and stocked.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development and modeling inclusive behaviors.
• Model a safety advocacy culture and hold team accountable to working safely.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount program.
• Short term and long term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees