Fulfillment Operations Supervisor

Cart.com • Groveport, OH

72d

About The Position

The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must.

Requirements

• 3+ years warehouse operations experience within replenishment, receiving, outbound, inventory, special projects & returns.
• 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
• 1+ years working for a 3PL provider.
• Systems experience with WMS, OMS, Excel, and other Office applications.
• High School diploma or GED.

Nice To Haves

• A leader with the ability to influence.
• A high level communicator both orally and written.
• Able to multi-task and adapt to a changing environment.
• A Problem Solver.
• Team oriented with strong interpersonal skills.

Responsibilities

• Supervise and direct a team of associates per shift.
• Monitor KPIs such as UPH, accuracy, and safety compliance.
• Assign labor based on workload and priorities across functional areas.
• Train and coach associates on SOPs, WMS usage, and quality expectations.
• Escalate operational or client issues to the Manager/Site Director.
• Promote a safe, collaborative, and positive work culture.
• Ensure associates adhere to attendance, policy, and performance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees