Fulfillment Operations Manager- Days

QVC

3d•Onsite

About The Position

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team The Operations Manager supports QVC and HSN, and is responsible for inbound or outbound operations. You will maintain benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain, as well as the hiring and development of management and hourly teams. You will work support the team on days, Sunday- Wednesday. Where You'll Work This role is onsite and will require you to work from our Bethlehem, PA daily. Relocation assistance is not available for this role.

Requirements

4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience.
Experience developing and managing 50+ employees.
At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.
Experience using Kaizens or process improvement
B.S. or B.A. degree or equivalent additional experience

Responsibilities

Build the initial teams, establishing procedures, metrics and processes
Lead a team of Area Managers and hourly associates
Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
Guide strategic planning and forecasting
Develop teammates for career progression and learning
Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness