Fulfillment Operations Analyst

FordDearborn, MI
Hybrid

About The Position

Ford made history and now works to transform the future for its customers, communities, and families, with employees seeing their work on the road every day. As part of the Manufacturing team, you will help build world-class, state-of-the-art smart vehicles, contributing to the development of new technologies and processes to increase efficiency in plants worldwide. The Fulfillment Operations Analyst will oversee North American supplier manufacturing from a supply chain and logistics perspective. This position requires strategic thinking, effective leadership, and the ability to manage multiple issues simultaneously across various plants and suppliers.

Requirements

  • Bachelor’s degree.
  • 2 years of experience in operations and data analytics.
  • Technical proficiency in MS Office (Excel, PowerPoint, Word, etc.)
  • A proven track record in manufacturing or supply chain operations, including inbound/outbound flows, packaging, and warehouse management.
  • Demonstrated experience in SAP, Alteryx, or similar data analysis tools.
  • Deep knowledge of Ford production planning and execution, with specific proficiency in MP&L systems such as CMMS, Super G, GCP, and MCPV.
  • Advanced data analytical skills to gather data from multiple sources, identify root causes/trends, and recommend operational improvements for supplier delivery performance.
  • Strong data storytelling capabilities, with the ability to translate complex data into actionable insights that enable data-driven decision-making.
  • A proactive "bias for action," focused on identifying and resolving supply risks within the "clear to build" horizon to ensure operational stability.
  • Demonstrated experience managing diverse supply chain functions, including demand and supply planning and in-plant logistics operations.

Nice To Haves

  • Demonstrated experience in SAP, Alteryx, or similar data analysis tools.
  • Deep knowledge of Ford production planning and execution, with specific proficiency in MP&L systems such as CMMS, Super G, GCP, and MCPV.
  • Advanced data analytical skills to gather data from multiple sources, identify root causes/trends, and recommend operational improvements for supplier delivery performance.
  • Strong data storytelling capabilities, with the ability to translate complex data into actionable insights that enable data-driven decision-making.
  • A proactive "bias for action," focused on identifying and resolving supply risks within the "clear to build" horizon to ensure operational stability.
  • Demonstrated experience managing diverse supply chain functions, including demand and supply planning and in-plant logistics operations.

Responsibilities

  • Optimize Supply Chain Tools: Utilize Ascent and Pega to identify supply risks and drive operational efficiencies that expand the horizon for risk evaluation.
  • Protect Production Stability: Proactively manage daily and weekly schedules to ensure existing operating plans are met without the need for remixes or production losses.
  • Drive Cost Mitigation: Lead continuous improvement initiatives to reduce premium freight costs by optimizing processes and collaborating with the MP&L Logistics organization.
  • Communicate & Escalate Risk: Provide leadership with clear visibility into supply constraints, offering data-driven solutions and defined paths for escalation.
  • Foster Cross-Functional Collaboration: Partner with Purchasing, Supplier Technical Assistance (STA), Supplier Operations (SOT), Product Development, and plant teams to resolve complex fulfillment issues.
  • Manage Supplier Accountability: Oversee critical suppliers to ensure full compliance with Ford’s global terms, expectations, and performance standards.

Benefits

  • Immediate medical, dental, vision, and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.
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