Fulfillment Associate - First Shift $19.50/hour, Monday through Friday, Full Time

Delta Defense • West Bend, WI

9d • $20 • Onsite

About The Position

Fulfillment Associate - First Shift $19.50/hour This work is an on-site role, based at our beautiful company headquarters in West Bend, WI. Done feeling invisible working in a giant warehouse that feels endless? Are you looking to join a small team where you’re known, supported , and set up to do great work ? Would you get excited to complete your work in a clean, bright, natural-light workspace ? Join an exceptional fulfillment team that prepares orders for our valued new and existing members. In this hands-on role, you’ll work across multiple fulfillment areas—promotions, membership kits, magazine circulation, merchandise orders, and returns—ensuring every order ships accurately and on time. Full Time, 1st Shift, Monday through Friday, 8:00am - 4:30pm (no weekends!) Role is eligible for annual company incentive bonus program Voluntary overtime

Requirements

• High School Diploma or equivalent required.
• Must be 18 years of age or older.
• Basic understanding of internet functions and the ability to learn our warehouse management system.
• Can work equally as effectively as a team or independently.
• Able to take on new tasks and embrace variety in your work assignments.
• Be able to work on your feet for up to 8-10 hours per day.
• Be able to regularly lift up to 50 pounds.
• Be able to stand, walk, bend, pull, push, squat, lift and reach throughout your shift.
• Demonstrates the Core Values of Delta Defense, LLC.

Nice To Haves

• Knowledge of NetSuite or similar system is a bonus.
• Prior experience in a customer service role is desired.

Responsibilities

• Effectively use warehouse technology to locate and gather stock for shipment.
• Pick, pack, and ship orders and materials.
• Coordinate with external teams to prepare upcoming promotional packages.
• Prepare and fulfill new and renewing member kits.
• Ensure daily orders are ready by USPS/UPS pick up times.
• Alert management of inventory and/or shipping supply needs.
• Process and mail internal renewals, collections, and retention mailings.
• Maintain and organize warehouse and off site storage facility
• Operate pallet jacks, forklifts, and other equipment to locate, pull and process orders and allocate shipping materials.
• Perform quality checks on received inventory items and report deficiencies.
• Adhere to safety, quality, and fulfillment production standards.
• Other duties as assigned.

Benefits

• 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
• Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
• #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
• Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
• Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees