Full Time - Fulfillment Associate - Opening

Lowe's Companies, Inc.•Richardson, TX

23h•Onsite

About The Position

The Fulfillment Associate at Lowe's is responsible for accurately picking, staging, inspecting, and fulfilling customer orders in a timely manner, while maintaining clean, organized, and safe staging areas. This role requires delivering excellent customer service by selecting high-quality items, validating orders, addressing customer inquiries, and directing customers to appropriate associates. Key duties also include operating and maintaining certification for powered equipment such as Forklifts, Order Pickers, and Narrow Aisle Reach Trucks, adhering to all safety protocols. The associate will support inventory accuracy through the use of the Orders App and SIMS compliance, collaborating with leadership to resolve short picks. Administrative tasks, maintenance, and readiness activities like audits, order follow-ups, and locker management are also part of the role, with prompt reporting of safety or theft concerns. The position demands a customer-first mindset, strong communication, and teamwork skills, with other duties potentially assigned as needed. Lowe's is a FORTUNE® 100 home improvement company with approximately 300,000 associates, committed to serving communities through various programs.

Requirements

6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months of Experience using common retail technology, such as smart phones and tablets
Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

High school diploma or GED
6 Months of Retail experience
6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
May be assigned other duties to support the needs of the business.