Part Time - Fulfillment Associate - Flexible

Lowes • Ypsilanti Charter Township, MI

1d • Onsite

About The Position

This position is for a Part Time Fulfillment Associate with flexible hours. The role primarily involves accurately picking, staging, inspecting, and fulfilling customer orders, while maintaining clean, organized, and safe staging areas. The associate is expected to deliver excellent customer service by selecting high-quality items, validating orders, answering customer questions, and directing them to appropriate associates. Key duties also include operating and maintaining certification for powered equipment such as Forklifts, Order Pickers, and Narrow Aisle Reach Trucks, adhering to all safety protocols. The role supports inventory accuracy through the use of the Orders App and SIMS compliance, and involves collaborating with leadership to resolve short picks. Additionally, the Fulfillment Associate will handle administrative, maintenance, and readiness tasks like audits, order follow-ups, and locker management, and is responsible for promptly reporting any safety or theft concerns. A customer-first mindset, strong communication, and teamwork skills are essential for achieving daily responsibilities.

Requirements

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees