Fulfillment Associate, Return Merchandise Authorization (RMA)

Newegg • Ontario, CA

400d • $36,400 - $37,440

About The Position

The Fulfillment Associate for Return Merchandise Authorization (RMA) is responsible for inspecting and testing returned merchandise, categorizing parts based on test results, and documenting findings in a database. This role requires effective communication and attention to detail while working in a warehouse environment.

Requirements

• Ability to lift 50 pounds throughout the shift
• Basic proficiency in Excel
• Proficiency with RF scanners
• Effective communication skills via phone and email (Microsoft Outlook)
• Attention to detail
• Ability to read, write, and speak English

Responsibilities

• Inspect returned merchandise
• Test parts forwarded by various departments
• Categorize parts according to test results
• Document returned products into the database
• Communicate effectively by phone and email
• Perform other duties as assigned

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed