Fuel Tax Compliance Associate II - Hybrid; Miami / Alpharetta

Ryder • Alpharetta, GA

288d • $55,000 - $55,000

About The Position

The Fuel Tax Compliance Associate II is responsible for supporting the Fuel Tax Services team by providing analytical, technical, and financial expertise to ensure accurate and timely filing and reporting of fuel and mileage taxes. This position leverages tools such as Workday Finance, Appian, Microsoft Access, and Excel. The role functions within the team responsible for tax filings related to vehicle fuel and mileage compliance, continuously seeking improvements in operational processes and design. The Fuel Tax Compliance Associate II contributes to organizational projects and goals, implements initiatives, and leverages automation to optimize efficiency and minimize unnecessary compliance tax expenses and exposure to Ryder and its customers. The position provides excellent customer service to all external and internal customers while maintaining compliance in all areas of fuel and mileage tax reporting and filings.

Requirements

• HS Diploma/GED, required.
• Five (5) years or more of related business experience in Fuel Tax, required.
• Demonstrated knowledge of Fuel Tax, advanced required.
• Proficient in Microsoft Office products (Access, Excel, Word, Power Point, and Outlook), intermediate required.

Nice To Haves

• Bachelor's degree in related field, preferred.

Responsibilities

• Performs necessary pre work and complex analysis for high profile Fuel Tax adjustments.
• Responsible for handling customer escalations, national account reconciliations and bi-weekly dispute distribution.
• Acts as the subject matter expert for Fuel Tax functions and issues, supporting internal and external customers.
• Actively works all Fuel Tax adjustments (New Invoices often High Dollar).
• Obtains documentation from customer to adjust invoices and process credit.
• Reviews credit details with customer and addresses outstanding balances providing education for payment.
• Maintains currency for special handling accounts including in depth monthly SHUT audit, root cause analysis, closed loop for internal errors, calculate tax adjustment and apply credits as needed.
• Collaborates with Collections to resolve IFT Short Pays, Disputes and ACH Rejections.
• Provides feedback to Collectors, the Customer and BU partners facilitating collection of documents and/or payment.
• Maintains process for annual MPG override analysis.
• Develops and maintains protocols, desk procedures, training guides, and internal control documentation.
• Functions as team lead, providing guidance and support to include quality control and performance audits within the team.
• Contributes to documentation and user manuals as directed.
• Participates in projects, committees or focus groups related to opportunities and enhancements in Fuel Tax and Licensing.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Rental and Leasing Services
• Education Level: High school or GED