Fuel Station Manager

Albertsons•Heath, TX

About The Position

DUTIES AND RESPONSIBILITIES: Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. Models positive customer, associate and vendor relations. Engages in suggestive selling and other sales techniques. Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed. Responsible for total fuel center operations. Plans, organizes, and directs day-to-day operations of the Fuel Center. Conducts daily inspections and initiates corrective measures to ensure compliance with pump maintenance requirements, safety and security requirements. This includes appropriate fuel pump cleaning and maintenance. Maintains accurate department records. Accurately completes daily/weekly inspections and log sheet and other paperwork. Monitors purchase report, sales, and labor. Complies with and enforces Fuel Center operating procedures, including governmentally required environmental compliance measures. Completes required reports in a timely manner. Implements emergency procedures in the event of pump, equipment and computer software malfunctions. Must be certified in the operation and maintenance of Stage 1 Vapor Recovery Controls, and have a working knowledge of the fuel monitoring system. Complies with fuel pricing procedures and fuel billing and reconciliation. Responsible for completing competitive fuel price checks. Responsible for changing prices as directed on the pumps and the signage. Responsible for compliance with all Company and State Inspection guidelines. Accurately operates checkstand equipment such as a cash register, integrated fuel system, electronic payment system, scanner and scale to process customer orders in strict compliance with Company Policies and Procedures (i.e., Cash Handling, Employee Purchase, Product Return Policy, Restricted Product Sale, Void, Refund, Coupon and Gift Card policies, scan accuracy, WIC and check acceptance, Shoplifting Apprehension Policy, etc.). Reports policy violations to store management. Accurately handles monetary transactions including cash, charges, gift cards, food stamps, WIC vouchers, processing coupons, issuing rain checks and handling refunds. Understands and accurately completes cash drops throughout the day. Accountable for cash register till contents. Required to keep currency and coupons organized. Properly processes sales transactions, and ensures compliance with all laws relating to the sale of items such as lottery tickets, gasoline, automotive products, alcoholic and non-alcoholic beverages, batteries, candy, and tobacco products. Ensures temperatures are maintained in all phases of preparation, display and storage of product. Schedules, supervises, trains and assign duties to department employees. Schedules employees to ensure adequate coverage and service levels. Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler. Physical inventory taken every 4 weeks on applicable products Understands opening and closing department procedures. Builds displays, rotates and discards outdated or spoiled product Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Trains employees in store policies, sales and record keeping procedures. Identifies and trains employees with high potential for advancement opportunities. Monitors employee productivity and evaluates overall performance. Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
Models positive customer, associate and vendor relations.
Engages in suggestive selling and other sales techniques.
Answers and responds to incoming calls appropriately.
Receives and appropriately resolves customer complaints and reports to Store Director as needed.
Responsible for total fuel center operations.
Plans, organizes, and directs day-to-day operations of the Fuel Center.
Conducts daily inspections and initiates corrective measures to ensure compliance with pump maintenance requirements, safety and security requirements.
Maintains accurate department records.
Accurately completes daily/weekly inspections and log sheet and other paperwork.
Monitors purchase report, sales, and labor.
Complies with and enforces Fuel Center operating procedures, including governmentally required environmental compliance measures.
Completes required reports in a timely manner.
Implements emergency procedures in the event of pump, equipment and computer software malfunctions.
Must be certified in the operation and maintenance of Stage 1 Vapor Recovery Controls, and have a working knowledge of the fuel monitoring system.
Complies with fuel pricing procedures and fuel billing and reconciliation.
Responsible for completing competitive fuel price checks.
Responsible for changing prices as directed on the pumps and the signage.
Responsible for compliance with all Company and State Inspection guidelines.
Accurately operates checkstand equipment such as a cash register, integrated fuel system, electronic payment system, scanner and scale to process customer orders in strict compliance with Company Policies and Procedures
Accurately handles monetary transactions including cash, charges, gift cards, food stamps, WIC vouchers, processing coupons, issuing rain checks and handling refunds.
Accountable for cash register till contents.
Properly processes sales transactions, and ensures compliance with all laws relating to the sale of items such as lottery tickets, gasoline, automotive products, alcoholic and non-alcoholic beverages, batteries, candy, and tobacco products.
Ensures temperatures are maintained in all phases of preparation, display and storage of product.
Schedules, supervises, trains and assign duties to department employees.
Schedules employees to ensure adequate coverage and service levels.
Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives.
Stocks and rotates product.
Maintains and organizes cooler.
Understands opening and closing department procedures.
Builds displays, rotates and discards outdated or spoiled product
Trains employees in store policies, sales and record keeping procedures.
Identifies and trains employees with high potential for advancement opportunities.
Monitors employee productivity and evaluates overall performance.
Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.