FUEL CENTER/LEAD CLERK

Kroger • Magna, UT

112d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service while ensuring a safe and clean environment that encourages customer return. The role involves achieving sales and profit goals for the Fuel department, monitoring quality assurance standards, and supervising all functions and activities within the department. The candidate will support day-to-day operations, embrace the Customer 1st strategy, and promote excellent customer service among associates. The position also emphasizes the importance of the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).

Nice To Haves

• High School Diploma or GED.
• Any fuel experience.
• Assist store management in preparing the store/department budget and profit/loss reviews.
• Participate in the inventory process.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Responsible for fuel delivery and documentation of fuel inventory.
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Follow opening and closing procedures for the Fuel center.
• Maintain till according to company policy.
• Perform cashier functions, including opening/closing register and completing tender transactions.
• Comply with safety procedures and identify unsafe conditions to management.
• Reinforce safety programs and notify management of safety risks or illegal activity.
• Maintain state, local, and company compliance reports and logs.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Report.
• Maintain knowledge of emergency plans and procedures.
• Notify management of customer or employee accidents.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Achieve sales and profit goals for the department.
• Monitor and control quality assurance standards.
• Direct and supervise all functions and activities for the Fuel department.
• Support day-to-day operations of the Fuel department.
• Encourage associates to deliver excellent customer service.
• Demonstrate the company's core values.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED