FUEL CENTER/LEAD CLERK

Kroger • Omaha, NE

85d

About The Position

The position involves creating an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages customer return. The role requires achieving sales and profit goals for the department and monitoring all established quality assurance standards. The individual will direct and supervise all functions, duties, and activities for the Fuel department, supporting the day-to-day operations and embracing the Customer 1st strategy to encourage associates to deliver excellent customer service. The position also emphasizes demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective Communication Skills
• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)

Nice To Haves

• High School Diploma or GED
• Any fuel experience

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards.
• Direct and supervise all functions, duties, and activities for the Fuel department.
• Support the day-to-day functions of the Fuel operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Assist store management in preparing the store/department budget and profit and loss reviews.
• Participate in the inventory process and maintain awareness of inventory/stocking conditions.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Follow opening and closing procedures for the Fuel center.
• Maintain till according to company policy and perform cashier functions.
• Comply with safety procedures and identify unsafe conditions to management.
• Reinforce safety programs and maintain state, local, and company compliance reports and logs.
• Complete incident and security reports and clean up spills as necessary.
• Maintain knowledge of emergency plans, numbers, and procedures.
• Notify management of customer or employee accidents and report all safety risks or illegal activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED