FUEL CENTER/DEPT LEADER

KrogerSaratoga Springs, UT
125d

About The Position

Manage all aspects of the Fuel Center which includes maximizing sales, enhancing margin, controlling expenses, compliance documentation, and reducing shrink within the section. Direct and supervise all functions, duties and activities for the Fuel department. Support the day-to-day functions of the Fuel operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

  • Minimum 6 months of related experience.
  • Familiarity with industry/technical terms and processes.
  • Exceptional customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills (i.e., counting, addition, and subtraction).
  • Strong attention to detail.

Nice To Haves

  • Any leadership experience.

Responsibilities

  • Maximize sales and enhance margin in the Fuel Center.
  • Control expenses and ensure compliance documentation is maintained.
  • Reduce shrink within the Fuel section.
  • Direct and supervise all functions, duties, and activities for the Fuel department.
  • Support the day-to-day functions of the Fuel operations.
  • Deliver excellent customer service and respond to customer requests, comments, or complaints.
  • Maintain compliance with all corporate and divisional merchandising and operational standards.
  • Perform cashier functions including opening/closing register, ringing sales, and completing tender transactions.
  • Train new Fuel Center associates.
  • Order merchandise and supplies for the department and control inventory levels.
  • Review daily sales and scan audits.
  • Assist in the inventory process and oversee fuel delivery and documentation of fuel inventory.
  • Monitor customer service skills of kiosk clerks and provide guidance as needed.
  • Verify kiosk sanitation standards and safety standards are met.
  • Clean up spills and complete fuel spill reports.
  • Perform daily fuel surveys.
  • Coach and develop associates on their performance and participate in performance reviews.
  • Adhere to all local, state, and federal laws, and company guidelines.
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