FTR Retail Supervisor

GOODWILL OF SILICON VALLEY • CA

82d • $19 - $22

About The Position

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

Requirements

• High School Diploma or equivalent.
• Proficient in the English language.
• 1-2 years of prior Lead or Supervisory experience preferred.
• Experience in retail merchandising with a demonstrated track record of enhancing store sales is preferred.

Responsibilities

• At the direction of the Store Management Team provide work direction to store personnel during shifts.
• Be accountable for store cash funds when opening/closing the store without management supervision.
• Provide customer assistance, oversee cash register operation, sales/monetary transactions, and opening/closing procedures.
• Maintain positive customer and employee morale; reporting any problems/complaints immediately to the Management Team.
• Assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation, markdowns, and marketing of merchandise.
• Knowledgeable and proficient in all production processes including pricing, sorting and donor greeting.
• In the absence of the Store Management Team, must be able to conduct productive Store Huddles during shifts.
• Assist with organizing/straightening up or arranging merchandise and housekeeping tasks to ensure a neat, clean and safe working environment in all areas located within the store property (internal and external).
• Become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise and to ensure the safety of GWSV employees.
• Ensure all Store Policies and Store Operating Procedures are followed and utilized consistently by all store employees.
• Stay alert to possible damage, theft or potential safety hazards. Immediately report observations to the Store Management Team, Loss prevention and by notification sent to Corporate via email.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees