FTL Service Technician

TEKsystemsPompano Beach, FL
$28 - $33Onsite

About The Position

Our client is now recruiting for a Commercial Electronic Security Service Technician that has experience servicing commercial security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems. Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision. System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred. Troubleshooting and programming networked IP video systems. Troubleshooting and programming networked access control. Servicing commercial intrusion alarm systems and other IoT connected systems. Providing fanatical customer service when dealing with customers. Must have a minimum of 2+ years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems. Must have a minimum of 2+ years’ experience in troubleshooting and programming networked access control and IP video systems, including working on the customer’s network. Alternative experience such as a multi-site Network Support Specialist or similar. Ability to support customer systems via remote diagnostics with professionalism. Knowledge and practical experience with the internet and networking is essential. Must be able to work independently and resolve problems to our customer’s satisfaction. Must possess a valid driving license and clean MVR. Current certification or proficiency in one of the following is a plus: Access Control: Pro-Watch, Genetec, Software House, Lenel/S2, OpenPath. Video: Axis, Exacq, Milestone, MaxPro, Genetec, Victor, Avigilon, Hanwha.

Requirements

  • Must have a minimum of 2+ years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
  • Must have a minimum of 2+ years’ experience in troubleshooting and programming networked access control and IP video systems, including working on the customer’s network.
  • Alternative experience such as a multi-site Network Support Specialist or similar.
  • Knowledge and practical experience with the internet and networking is essential.
  • Must be able to work independently
  • Must possess a valid driving license and clean MVR.

Nice To Haves

  • Current certification or proficiency in one of the following is a plus: Access Control: Pro-Watch, Genetec, Software House, Lenel/S2, OpenPath.
  • Video: Axis, Exacq, Milestone, MaxPro, Genetec, Victor, Avigilon, Hanwha.
  • Current certification in one of the following is a plus: Honeywell Pro-Watch, Genetec, Openpath, Exacq, 3xLogic, or Brivo.
  • If they have a softwarehouse cert or experience that is a huge plus as the client they just landed has a ton of softwarehouse in their environment.

Responsibilities

  • Servicing commercial security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems.
  • Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision.
  • Troubleshooting and programming networked IP video systems.
  • Troubleshooting and programming networked access control.
  • Servicing commercial intrusion alarm systems and other IoT connected systems.
  • Providing fanatical customer service when dealing with customers.
  • Ability to support customer systems via remote diagnostics with professionalism.
  • Resolve problems to our customer’s satisfaction.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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