FTC Facilitator

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

5d•$29 - $30

About The Position

We are seeking a Family Team Conference (FTC) Facilitator to join our HSVS Team! The FTC Facilitator will be responsible for organizing, leading, and tracking all conferences required by the Administration for Children’s Services (ACS) using the Family Team Conference Model. This role ensures that the safety and well-being of families are assessed through a strength-based approach. By leveraging strong engagement and mediation skills, the facilitator promotes positive safety and permanency outcomes for children and families, working collaboratively with a multidisciplinary team and community stakeholders.

Requirements

Associate degree required, bachelor’s degree in human services or a related field preferred.
Minimum of two years of experience in the child welfare system.
FTC training or familiarity with group conferencing processes.
Knowledge of NYC Child Welfare principles and standards.
Ability to travel throughout the New York City region.
Exceptional mediation and facilitation skills for group settings.
Strong writing and organizational skills.
Proficiency in Microsoft Excel and Word.
Results-oriented with a focus on outcomes.
Flexibility to work a varied schedule.

Responsibilities

Facilitate all Family Team Conferences in compliance with ACS requirements.
Maintain fidelity to the Family Team Conference Model.
Track and monitor FTC activities, ensuring timeliness and compliance.
Build and strengthen partnerships with community representatives to encourage participation in conferences.
Manage an active and flexible FTC schedule.
Schedule conferences and distribute notifications to all participants.
Conduct pre-conferences and post-conference debriefings.
Participate in supervision, staff meetings, training, and planning sessions as needed.
Perform follow-up reviews to monitor progress on identified tasks.
Serve as an active member of the interdisciplinary team, including attending case conferences, reviewing case records, and maintaining communication throughout the life of the case.
Assess family strengths and needs in collaboration with the interdisciplinary team and specialty consultants.
Identify and address safety and risk concerns during conferences.
Complete accurate and timely documentation in Connections, PROMIS, and other agency databases; assist with FTC-related reports.
Ensure compliance with agency, ACS, and OCFS policies and procedures.
Performs additional duties and responsibilities related to the role, as assigned.

Benefits

Rewarding Work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Wellhub Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.