The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager. Job Duties: * Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace * Assist with phone inquiries to result in commercial deliveries and in-store sales * Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate * Resolve customer concerns or complaints * Ensure that customers receive world-class service in having their needs met by Auto Value * Follow proper store policies and procedures when conducting sales transactions Minimum Requirements: * Must possess and maintain a valid driver’s license and acceptable driving record * Automotive parts knowledge or sales experience preferred; training is available * Strong organizational skills and strong verbal and written communication skills * Familiar with store operating procedures * Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company
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Number of Employees
501-1,000 employees