AUTOMOTIVE PARTS HEADQUARTERS-posted 4 months ago
Full-time • Entry Level
Duluth, MN
501-1,000 employees

The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.

  • Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
  • Assist with phone inquiries to result in commercial deliveries and in-store sales
  • Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
  • Resolve customer concerns or complaints
  • Ensure that customers receive world-class service in having their needs met by Auto Value
  • Follow proper store policies and procedures when conducting sales transactions
  • Must possess and maintain a valid driver’s license and acceptable driving record
  • Automotive parts knowledge or sales experience preferred; training is available
  • Strong organizational skills and strong verbal and written communication skills
  • Familiar with store operating procedures
  • Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company
  • Medical
  • Dental
  • Vision
  • Basic Life and Long-Term Disability
  • Voluntary Life Insurance
  • Short Term Disability
  • 401k and company match
  • Profit Sharing
  • PTO
  • Safe and Sick Time
  • Employee Discount
  • EAP (employee assistance program)
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