FT Security Officer

KIMMEL CENTER INC.•Philadelphia, PA

About The Position

This position is responsible for protecting, safeguarding, and securing assets, staff, patrons, and all visitors at Ensemble Arts Philly while under the direct supervision of a Security Supervisor or Security Manager. The officer also engages with the public, artists, staff, and guests, supporting their experiences and meeting their objectives through customer service at a high level.

Requirements

Sound working knowledge of security operations, safety practices, and enforcement procedures in a business environment
Ability to make independent and sound judgment decisions within proper policy and procedures
Must have a high school diploma or GED
Prior security/law enforcement experience preferred
Ability to communicate effectively both orally and in writing in English for the purpose of public interaction and report writing
Successful completion of the Security Department Training Program
Ability to maintain satisfactory full-time attendance and punctuality standard
Neat and professional appearance in approved attire
Friendly and professional demeanor
Ability to provide quality customer service consistently
Proficiency in Microsoft Office required
Ability to handle typical, emergency, and crisis situations efficiently and effectively
Office spaces involve periods of sitting and computer use.
Other spaces may involve noise, dust, and poor lighting.
Ability to frequently transit between campus buildings and within multiple levels of these buildings, including areas that have limited accessibility.
Ability to lift and carry up to 50 lbs. on occasion.
Ability to stoop, crawl, climb stairs, and stand for extended periods.
Ability to move safely over uneven surfaces or confined spaces.
Ability to work in all weather conditions when necessary.
Ability to properly wear personal protective equipment when necessary.
Able to work on an on-call basis when necessary.
Able to work a flexible shift schedule, which may include weekends, evenings, holidays, and overtime when required.

Responsibilities

Enforce Ensemble Arts access control/badge procedures
Monitor entrances and protect property from theft, sabotage, fire, and accidents
Detain any visitors suspected to be involved in illegal activity while on the property and inform proper authorities
Provide any needed assistance to patrons, employees, and visitors within the department's capabilities
Proactively patrol the property as instructed
Provide a highly visible security presence to help deter criminal activity and act promptly to address unacceptable behavior
Seek opportunities to interact with patrons and clients, and be friendly, helpful, and attentive to enhance their experience
While on patrol, be alert and identify potential safety hazards, mitigate hazards, and make appropriate notification of concerns
Respond to, investigate, and write reports on all incidents and accidents, including medical emergencies, fires, alarms, bomb threats, etc., in accordance with the departmental policies and procedures
May serve as a training officer to new security staff if necessary; may perform duties of a Security Supervisor if qualified and assigned
May be trained to monitor CCTV, Access Control, Fire Alarm, and other systems when assigned to Command Center or Stage Door desks
Maintain regular attendance in the event of inclement weather, public transportation restrictions/closures, and/or any other emergency, even in the event of the closure of Ensemble Arts administrative offices
Assists with Worker’s Compensation reporting process and first aid in the case of an injury sustained by an Ensemble Arts employee
Perform other related duties as assigned