About The Position

Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.

Responsibilities

  • Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
  • Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
  • Maintain a high level of product knowledge
  • Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
  • Sales standards
  • Cash wrap standards
  • Client book management
  • Inventory management
  • Customer and After Sales service
  • Help clients make selections and assist in the try-on process
  • Ensure compliance with all company policies, procedures and directives
  • Attendance / Reporting for Work (Ulti-Pro) – clocking in and out
  • Navigating through UltiPro Portal
  • Uniform and Grooming Standards
  • Lunch and Afternoon Breaks
  • Lockers Organization at the workplace
  • Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests
  • End-of-Day Procedures (i.e. bag checks)
  • Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: Phone calls and emails Thank you letters Shipping merchandise out-of-town
  • Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
  • Proactively identify and pursue opportunities to achieve financial targets and increase sales
  • Assist with inventory and special projects as needed
  • Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
  • Ensure visual standards are maintained at all times
  • Understand the terminology associated with Jimmy Choo shoes and accessories
  • Be proficient with the register system(s)
  • Merchandise product

Benefits

  • Sick Days
  • Vacation Days
  • Personal Days

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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