About The Position

As a Remittance Processor I, you’ll be processing customer payments and exceptions in a timely and accurate manner to customer accounts. This role involves preparing customer payments for processing, coordinating set-up and maintenance activities for the remittance processor and related equipment, performing research and adjustment activities, processing exception items, maintaining inventory of remittance processing supplies, and preparing outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.

Requirements

  • Capacity to lift or move up to 30 pounds.
  • Considerable knowledge of remittance processing.
  • Proficient written and oral communication skills in dealing with employees or external customers/clients.
  • Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output.
  • Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations.
  • Knowledge of the practices, procedures and problem-solving techniques involved in item processing.
  • Knowledge of client specifications for remittance processing.
  • Knowledge of off-line and peripheral equipment operation and maintenance.
  • Proficiency to assemble, organize and sequence work.
  • Knowledge to identify errors in calculations and balances.

Responsibilities

  • Process customer payments and exceptions in a timely and accurate manner to customer accounts.
  • Prepare customer payments for processing.
  • Coordinate set-up and maintenance activities for the remittance processor and related equipment.
  • Perform research and adjustment activities.
  • Process exception items.
  • Maintain inventory of remittance processing supplies.
  • Prepare outgoing collection notices for negotiable instruments.

Benefits

  • Flexible and creative work environment.
  • Diverse and collaborative atmosphere.
  • Professional and personal development resources.
  • Opportunities to volunteer and support charities.
  • Competitive salary and benefits.
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