FT Food Lion To Go Lead

Food Lion • Canton, NC

447d

About The Position

The Food Lion To Go Lead is responsible for overseeing the Food Lion To Go operations, ensuring high levels of customer satisfaction and associate morale. This role involves managing the performance of department associates, maintaining effective work schedules, and supporting the achievement of financial and operational goals.

Requirements

• Experience in retail management or a similar role.
• Strong leadership and team management skills.
• Excellent customer service skills and a friendly demeanor.
• Ability to manage financial reports and business information systems.
• Knowledge of scheduling, sales projections, and inventory management.

Nice To Haves

• Experience with online order management systems.
• Familiarity with food safety regulations and practices.

Responsibilities

• Manage the Food Lion To Go operations, including hiring, training, and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management.
• Maintain effective work schedules for Food Lion To Go associates to meet business traffic requirements.
• Provide leadership and motivation within the store to promote a positive culture.
• Support the achievement of budgeted financial and operating results.
• Partner with department managers to ensure fresh orders are handled properly.
• Ensure return-to-stock items are managed promptly, especially refrigerated and perishable items.
• Role model outstanding customer service and offer solutions that meet or exceed customer expectations.
• Control store expenses through proper ordering and care for supplies and equipment.
• Utilize company tools such as financial reports and business information systems effectively.
• Maintain department appearance, quality, workplace safety, food safety, and sanitation standards.
• Observe and correct unsafe conditions to prevent accidents.
• Ensure compliance with local, state, and federal regulations.
• Adhere to all company guidelines, policies, and standard practices.
• Maintain security standards and complete required training courses.

Benefits

• Competitive salary
• Employee discounts
• Health insurance options
• 401k retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed