FT Evening Manager

Food Lion-posted 16 days ago

Full-time • Entry Level

Onsite • Benson, NC

5,001-10,000 employees

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Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSEResponsible for retail store operations during the evening hours making decisions impacting store associates,merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store
Responsible for hiring, training, and developing associates
Manage performance through performance management, coaching, appraisal and disciplinary efforts
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy
Ensure proper control of all store funds and company assets
Observe and correct all unsafe conditions that could cause associate or customer accidents
Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards
Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
Support the achievement of store budgeted financial and operating results
Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses
Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
Ensure compliance with local, state and federal regulations
Ensure that staffing schedules across departments meet the business needs
Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties and projects as assigned

High school graduate or equivalent
Department Manager or equivalent experience required
Strong understanding of store operations and total store merchandising techniques
Excellent interpersonal, customer service and communication skills
Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
Desire and ability to lead and manage associates throughout multiple departments
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Ability to use computers and other communication systems required to perform job functions
Ability to use hand held computers for orders, mark downs, scan outs, and inventory
Stand 100% of the time, frequently walking short distances
Ability to push or pull up to 2000 pounds using a pallet jack or float
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices, dates, and other written documents

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