FT Custom Framer: Personal Designer

Michaels • Sarasota, FL

252d

About The Position

As a Lead Framer at Michaels in Sarasota, FL, you will lead and coach a team of framers focused on building customer relationships while creating custom framing solutions for their art. Your role will involve driving custom framing sales and assisting customers in creating memorable framing solutions. You will assist the Store Manager in managing adherence to Standard Operating Procedures (SOPs) and ensure compliance with applicable laws and company policies. You will also be responsible for developing and coaching the team on selling behaviors, delivering high-quality custom framing solutions on time, and achieving key performance indicators (KPIs). Additionally, you will manage inventory processes, execute shrink and safety programs, and serve as Manager on Duty (MOD). Your responsibilities will include interviewing, onboarding, coaching, and training new team members, as well as participating in performance management activities.

Requirements

• Basic computer skills.

Nice To Haves

• Previous custom framing experience.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Lead and coach a team of framers to build customer relationships and create framing solutions.
• Drive custom framing sales and assist customers in creating memorable framing solutions.
• Assist Store Manager in managing adherence to Standard Operating Procedures (SOPs) and company policies.
• Develop and coach team selling behaviors.
• Plan workload in partnership with the Store Manager to deliver high-quality custom framing solutions on time.
• Achieve personal and team KPIs.
• Manage and execute inventory management processes.
• Execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, and training of new team members.
• Participate in performance management activities.
• Interact positively and respectfully with others.
• Participate in truck unload and stocking processes.
• Follow SOPs and ensure a safe environment.
• Acknowledge customers and provide solutions.

Benefits

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Generous employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers