FT Community Banker (CB012) Orefield and NewTripoli

New Tripoli Bank•Lowhill Township, PA

About The Position

Responsible for promoting the bank in a positive way through building and maintaining customer relationships though the account opening process and on the Community Banker line. Assist new and existing bank customers with more complex inquiries, account openings and account maintenance. Have advanced knowledge on bank products and services. Through relationship building, promote and educate customers on bank products and services and refer them to proper team members, when appropriate.

Requirements

Proficient reading, writing, grammar, and mathematics skills
Moderate typing skills
Moderate computer skills
Proficient interpersonal relations and communicative skills
A comprehensive knowledge of all bank forms and documents used in opening new accounts
A working knowledge of bank consumer products and services, along with the operating policies and procedures that impact these products
Visual and auditory skills
Cross-selling bank products and services for new and existing customers
A minimum of 1-year experience is required.
Must be willing and able to travel between bank offices, as needed.
Move inside the office to access the vault, operate office machinery, supplies, etc.
Must be able to communicate with all customers in a confidential manner and exchange information in person and by telephone.
Must be able to visually distinguish differences in currency.
Must be able to lift up to 50 pounds for coin counting purposes.
Must be able to sit and stand for substantial amount of time during the day.
Telephone
PC/Computer keyboard
Printer
Typewriter/Word processor
Calculator
Fax machine
Copy machine
A high school diploma or equivalent

Nice To Haves

Associate degree preferred.
A minimum of three (3) years of proven experience in customer bank service or bank operations is preferred.

Responsibilities

Provide Community Banker duties to ensure accurate operations while providing a full range of transactional services.
Perform a variety of duties to support the consumer services function
Refer lending inquiries to proper Loan Officer
Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information and customer introductions/transitions.
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the workplace.
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), bank CIP program, Equal Credit Opportunity Act, etc.
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.
Responds to inquiries or to requests from customers, other bank team members, etc., within given time frames and within established policy.
Assists the immediate supervisor with various administrative tasks to support department operations, as directed; may also be assigned special projects.
Ability to fill in as Community Banker.
Regular and predictable attendance is expected and is an essential function of the job.
Other duties as assigned.