About the position
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down bar after service/event has concluded. Ensures exceptional guest service and creates an inviting bar atmosphere. Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.
Responsibilities
- Greets all guests in a courteous and friendly manner.
- Accurately and quickly takes, prepares and delivers beverage orders according to standards.
- Responds to guests needs and provides the highest level of quality service.
- Effectively operates micros operating system and cash register.
- Follows all B. F. Saul Company Hospitality Group and brand cash handling/POS procedures to ensure accurate closing of all guest checks.
- Dispenses appropriate levels of alcohol; prepares drinks to recipe and B. F. Saul Company Hospitality Group /brand standards.
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Consistently checks guests' identification and monitors guest's consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
- Assists other associates as needed to ensure guest needs are met.
- Responsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down bar.
- Transfers dirty glassware to the dish room, and polishes clean glassware.
- Completes all required paperwork accurately and in a timely manner.
- Completes beginning and end of shift inventory, and other responsibilities as needed.
- Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group / brand, local, state and federal regulations.
- Responsible for maintaining sanitation and cleanliness of the bar and storeroom.
- Follow all B. F. Saul Company Hospitality Group /brand procedures for guest/associate incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Adheres to B. F. Saul Company Hospitality Group /brand grooming and appearance standards, and general work rules and department procedures.
- Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.
- Completes all required side work, and takes initiative to jump in wherever necessary.
- Works as a team player and actively contributes to the success of the guest experience.
Requirements
- High school diploma/GED or equivalent experience required.
- TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.
- Must have one or more years of previous bartending experience or Bartender certification.
- Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
- Must have the ability to speak, understand, and write English in order to meet guest's needs and complete required paperwork.
- Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis.
- Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift.
Nice-to-haves
- Prefer one or more years of previous bartending experience and Bartender certification.
